Docusign + Deloitte global study reveals major AI trend
Research with 1,100+ global leaders shows that organizations with a unified, AI-enabled platform achieve significantly higher returns.
The real impact of automated agreement workflows
When agreement workflows are automated from start to finish, the value becomes clearly measurable. Leaders are reporting massive gains in speed, accuracy, and cost control.
- 36% Efficiency Gains
Average reduction in manual effort and total cycle time.
- 29% Higher ROI
Achieved by teams using agentic workflows within an end-to-end platform.
- 36% Cost Avoidance
Meaningful financial protection through automated risk mitigation.
- 72% Greater Accuracy
Dramatic reduction in clerical errors and compliance oversights.
- 29% Direct Cost Savings
Lower labor costs by automating recurring administrative tasks.
- 61% Budget Growth
A majority of leaders have increased investment in agreement management software to capture these gains.
One AI platform for all your agreements
How business functions prioritize AI investment
The highest returns happen where human expertise meets AI precision. Forward-thinking leaders are prioritizing automated workflows that remove risk today, while using agreement intelligence to surface hidden value for the future.
- Sales
65% of buyers identify automated routing and editing as their top value driver.
- Legal
Legal teams save 37% more time with review and risk evaluation by redirecting hours spent on routine tasks towards complex negotiations and latent risk scenarios.
- Procurement
33% lower vendor spend through intelligent spend analysis that surfaces patterns, allowing teams to secure better terms and recover missed credits.
- CX
Customer experience teams save 45% more time with review and risk evaluation by delivering smoother, user-friendly digital engagement.
Move business forward with Docusign Intelligent Agreement Management (IAM)
Create, sign, and manage every document on a single platform—driven by AI insights from a powerful repository of real-world contracts.
How to use trust as an advantage
Modern agreement systems garner more trust by providing the visibility and security that manual processes lack.
- 73% Increased Confidence
73% of business leaders have either “high” or “very high” confidence in the security of contracts managed through digital systems.
- 2x Trust
Respondents are 2x more likely to trust end-to-end agreement solutions.
See the evolution of agreement research
Every transformation starts somewhere. Look back at Deloitte’s 2024 and 2025 reports to see how organizations began unlocking value and took the next step toward optimization.