Blog

Payworks, a Canadian payroll and HR provider, eliminated fragmented intake processes by integrating Docusign Intelligent Agreement Management (IAM) with Salesforce and achieved a a 41% faster close rate for sellers.

Legal teams are increasingly leveraging AI in 2026 to automate repetitive tasks like contract intake, negotiation, and obligation management, effectively reducing deal bottlenecks and operational risks. 

Docusign’s sales team uses its own AI-powered IAM platform to reduce manual contract work, cut renewal prep time, accelerate deal cycles, and improve efficiency across the business.

Docusign teams are using IAM to automate everyday workflows, far beyond traditional customer agreement processes. Here’s how we’re improving our customer experience with Docusign.

How did Docusign take AI coding adoption from single digits to near-universal in about a year? Not with a top-down mandate, but with a peer-led program designed to establish guardrails and embed AI coding into individual development teams. We detail our journey, from an early pilot to a grassroots multiplier network to a suite of internal AI agents now automating code review and repetitive engineering work.

Perceptyx implemented Docusign Intelligent Agreement Management (IAM) to automate and centralize its contract workflows, significantly reducing manual tasks and streamlining collaboration between sales and legal teams.